Перенаправляем Вас на https://booking.com/content/terms.html#nov2021_terms_accommodations_know_subheading_5">Damage Policy. Ben's Boutique Hotel is a self serviced hotel. There is no reception desk on site, but guest support is available 24/7. After booking your stay with us, we'll provide you with information regarding our online check-in app. The app will give you access to the hotel and your room.